Clinic Intake Forms and Health History Information
All new clients will fill out Basic Health information and personal information about themselves so that we can offer you safe and effective care. You may access our Medical Records and scheduling system to do that now and then edit it anytime in the future should your health status change. Click the clinic forms link below to complete this information ahead of time.
Insurance plans vary and not all carriers provide massage as a benefit for every member, the best way to know if you have coverage is to contact your insurance carrier directly. Some carriers require you have prior authorization or a referral from medical provider before massage care is received and they are your best option to get this information to have your massage services covered. Massage billed to insurance is billed out by each individual therapist based on the care provided at the session and are not set by Essence of Health. Each therapist has independent contracts with the insurance companies and their reimbursement rates depend on those contracts.
Motor Vehicle or Personal Injury Claims
We do offer billing for motor vehicle claims for open and active PIP claims. Third Party claims require payments made at time of service or agreements made with the therapist. Due to the nature of third party claims they can take years some times to settle and payment needs to be coordinated before care provided. If you have questions about your claim please contact us so we can assist you.
Health Spending Accounts or Flex Spending Cards Most HSA or FSA cards will run on our credit card processing systems. Occasionally we run into one that has massage services blocked from use at Massage Facilities. If for some reason your company does not allow direct withdrawal for services you can submit your receipt and attempt reimbursement directly from them.
As with any insurance claim it is up to you the patient to know your benefits, we do all we can to get this information and to try and keep you from being left with balances you are not expecting but unfortunately not all benefits relating to massage are easily navigated. We will make every effort to bill your claim and do our part but we recommend verifying your benefits directly with your insurance carrier prior to receiving massage therapy.
We know this is a lot of information and if you have questions don't hesitate to reach out and ask, we are happy to help.